{"id":8730,"date":"2021-04-27T08:29:46","date_gmt":"2021-04-27T14:29:46","guid":{"rendered":"http:\/\/hombresymujeresdelacasa.com\/home\/?p=8730"},"modified":"2021-09-28T16:39:02","modified_gmt":"2021-09-28T22:39:02","slug":"infonavit-presenta-su-nueva-politica-de-cobranza-social","status":"publish","type":"post","link":"https:\/\/hombresymujeresdelacasa.com\/home\/infonavit-presenta-su-nueva-politica-de-cobranza-social\/","title":{"rendered":"Infonavit presenta su nueva pol\u00edtica de cobranza social"},"content":{"rendered":"\n<p>Por Fernanda Hern\u00e1ndez<\/p>\n\n\n\n<p>El&nbsp;<strong><a href=\"https:\/\/centrourbano.com\/2021\/04\/23\/intereses-credito-infonavit-impuestos\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Instituto<\/a>&nbsp;del Fondo Nacional de la Vivienda para los Trabajadores&nbsp;<\/strong>(<strong>Infonavit<\/strong>) anunci\u00f3 la renovaci\u00f3n de su&nbsp;<strong>pol\u00edtica de cobranza social.&nbsp;<\/strong>Esto con el objetivo de atender las necesidades de los trabajadores; privilegiar el contacto oportuno con las personas que enfrentan dificultades para pagar y facilitar que los pagos se realicen puntualmente.<\/p>\n\n\n\n<p>Como principal cambio, el&nbsp;<strong>Infonavit<\/strong>&nbsp;estableci\u00f3 el mantener un&nbsp;<strong>monitoreo continuo del estatus de los derechohabientes<\/strong>; es decir, su comportamiento hist\u00f3rico de los cr\u00e9ditos, conducta financiera, an\u00e1lisis actual de la capacidad y voluntad de pago. Esto para ofrecer soluciones oportunas de acuerdo con las necesidades de cada familia.<\/p>\n\n\n\n<p>Lo anterior tambi\u00e9n contribuir\u00e1 a&nbsp;<strong>anticipar problemas econ\u00f3micos<\/strong>&nbsp;que se presenten por cambios fuera del control del&nbsp;<strong>Infonavit<\/strong>; tales como la din\u00e1mica del mercado laboral, la revoluci\u00f3n tecnol\u00f3gica, desastres naturales, entre otros.<\/p>\n\n\n\n<p>De igual manera, la renovada pol\u00edtica del Instituto establece que se realizar\u00e1n&nbsp;<strong>esfuerzos de cobranza temprana<\/strong>&nbsp;que permitan la disminuci\u00f3n de trabajadores con problemas de incumplimiento; as\u00ed como la regularizaci\u00f3n de pagos e incentivar el h\u00e1bito de pago.<\/p>\n\n\n\n<p>El&nbsp;<strong>Infonavit<\/strong>&nbsp;precis\u00f3 que, para los acreditados que se encuentren en situaci\u00f3n de cartera vencida, con una morosidad de entre cuatro y nueve pagos, se ofrecer\u00e1n&nbsp;<strong>facilidades para regresar los cr\u00e9ditos a un estatus de vigente<\/strong>. Esto a trav\u00e9s de pagos completos, con el objetivo de reducir el deterioro de la cuenta.<\/p>\n\n\n\n<p>Asimismo, para evitar malas pr\u00e1cticas, el&nbsp;<strong>Infonavit<\/strong>&nbsp;monitorear\u00e1 el desempe\u00f1o de los&nbsp;<strong>despachos que funcionan como agentes de cobranza<\/strong>; es decir, su capacidad para ayudar a las personas a mantener sus pagos al d\u00eda y satisfacci\u00f3n de las y los acreditados, entre otros conceptos.<\/p>\n\n\n\n<p>Cabe mencionar que, en 2020, el Instituto apoy\u00f3 a m\u00e1s de 2 millones de personas con distintas soluciones de pago contempladas en el&nbsp;<strong>Modelo de Cobranza Social<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Por Fernanda Hern\u00e1ndez El&nbsp;Instituto&nbsp;del Fondo Nacional de la Vivienda para los Trabajadores&nbsp;(Infonavit) anunci\u00f3 la renovaci\u00f3n de su&nbsp;pol\u00edtica de cobranza social.&nbsp;Esto con el objetivo de atender las necesidades de los trabajadores; privilegiar el contacto oportuno con las personas que enfrentan dificultades para pagar y facilitar que los pagos se realicen puntualmente. Como principal cambio, el&nbsp;Infonavit&nbsp;estableci\u00f3 el [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8731,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[1352,618,102],"class_list":["post-8730","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-cobranza-social","tag-derechohabientes","tag-infonavit"],"_links":{"self":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts\/8730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/comments?post=8730"}],"version-history":[{"count":1,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts\/8730\/revisions"}],"predecessor-version":[{"id":8732,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts\/8730\/revisions\/8732"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/media\/8731"}],"wp:attachment":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/media?parent=8730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/categories?post=8730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/tags?post=8730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}