{"id":4533,"date":"2018-10-09T09:54:10","date_gmt":"2018-10-09T15:54:10","guid":{"rendered":"http:\/\/hombresymujeresdelacasa.com\/home\/?p=4533"},"modified":"2018-10-09T09:54:10","modified_gmt":"2018-10-09T15:54:10","slug":"fovissste-atiende-a-derechohabientes-en-redes-sociales-y-via-telefonica","status":"publish","type":"post","link":"https:\/\/hombresymujeresdelacasa.com\/home\/fovissste-atiende-a-derechohabientes-en-redes-sociales-y-via-telefonica\/","title":{"rendered":"Fovissste atiende a derechohabientes en redes sociales y v\u00eda telef\u00f3nica"},"content":{"rendered":"<p><em>Por Karla Esperanza<\/em><\/p>\n<p><em>El Fondo destac\u00f3 que desde 2015 se ha conectado con beneficiarios mediante diferentes medios como correo electr\u00f3nico y mensajes de texto<\/em><span id=\"more-79539\"><\/span><\/p>\n<p>El Centro de Atenci\u00f3n Telef\u00f3nica (CAT) del\u00a0<a href=\"https:\/\/www.gob.mx\/fovissste\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">FONDO DE LA VIVIENDA DEL ISSSTE\u00a0<\/a>(Fovissste) recibi\u00f3 m\u00e1s de 250,000 llamadas de acreditados, en relaci\u00f3n a estados de cuenta, oferta de cr\u00e9ditos y seguros de da\u00f1os, entre otros.<\/p>\n<p>De acuerdo con\u00a0<strong>Luis Antonio Godina<\/strong>, vocal ejecutivo del Fovissste, en lo que va del 2018, tambi\u00e9n se ha atendido a m\u00e1s de 500,000 empleados p\u00fablicos en los 36 m\u00f3dulos de atenci\u00f3n ciudadana distribuidos en todo el pa\u00eds, mientras que en redes sociales hay un registro de 12,107 interacciones.<\/p>\n<p>Durante un visita al centro de trabajo de 47 telefonistas que atienden las llamadas, subray\u00f3 que para hacer difusi\u00f3n de informaci\u00f3n relevante a sus derechohabientes, ha enviado 2 millones 831,268 correos electr\u00f3nicos, as\u00ed como 2 millones 951,951 mensajes de texto, en el periodo que comprende de junio del 2015 a agosto del 2018.<\/p>\n<p>Al recorrido tambi\u00e9n asistieron los subdirectores de Cr\u00e9dito, Samuel Palma C\u00e9sar, y de Atenci\u00f3n a Acreditados y Enlaces con Gerencias Regionales, Jos\u00e9 Santiago Merino Castrej\u00f3n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Por Karla Esperanza El Fondo destac\u00f3 que desde 2015 se ha conectado con beneficiarios mediante diferentes medios como correo electr\u00f3nico y mensajes de texto El Centro de Atenci\u00f3n Telef\u00f3nica (CAT) del\u00a0FONDO DE LA VIVIENDA DEL ISSSTE\u00a0(Fovissste) recibi\u00f3 m\u00e1s de 250,000 llamadas de acreditados, en relaci\u00f3n a estados de cuenta, oferta de cr\u00e9ditos y seguros de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4534,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[1025,1026,1027,86,1029,1030,1028],"class_list":["post-4533","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-acreditados","tag-cat","tag-duda","tag-fovissste","tag-llamadas","tag-redes-sociales","tag-sempleados"],"_links":{"self":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts\/4533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/comments?post=4533"}],"version-history":[{"count":1,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts\/4533\/revisions"}],"predecessor-version":[{"id":4535,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/posts\/4533\/revisions\/4535"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/media\/4534"}],"wp:attachment":[{"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/media?parent=4533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/categories?post=4533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hombresymujeresdelacasa.com\/home\/wp-json\/wp\/v2\/tags?post=4533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}